Ebooks d'Olaf Reinhold en PDF et EPUB

2 Livre(s)
Télécharger le livre : Social Customer Relationship Management
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Social Customer Relationship Management
Rainer Alt , Olaf Reinhold
Social media has received considerable attention, and many potential benefits, as well as concerns, are now being discussed. This book explores how social media can successfully support business processes in marketing, sales and service in the context of customer...

Editeur : Springer
Parution : 2019-08-29
Collection : Management for Professionals
PDF, ePub

49,57 €
Télécharger le livre : Social Customer Relationship Management
Ajouter à ma liste d'envies
Social Customer Relationship Management
Rainer Alt , Olaf Reinhold
Dieses Buch zeigt wie die Verbindung von Social Media mit Customer Relationship Management (CRM) Perspektiven für Marketing, Verkauf und Service schafft. Es kombiniert dazu Grundlagenwissen und Fallbeispiele. Für das Social CRM identifizieren die Autoren vier...

Editeur : Springer Gabler
Parution : 2016-12-28

PDF, ePub

29,57 €